Shipping Information
Order Processing
Orders are typically processed within 1–3 business days (excluding weekends and holidays). Processing may take longer during peak seasons or promotions.
Shipping Options & Delivery Times
We offer several shipping methods with estimated delivery times:
- Standard Shipping (3–7 business days)
- Express Shipping (2–3 business days)
- Same-Day Delivery (select areas only, order by 12 PM local time)
Delivery times begin once your order has shipped and may vary based on location.
Shipping Costs
Shipping fees are calculated at checkout based on:
✔ Order weight
✔ Destination
✔ Selected shipping speed
✔ Free shipping promotions (if applicable)
Free Standard Shipping is available on orders over $50 (U.S. only).
International Shipping
We ship to select international destinations. Additional fees (customs, taxes, or duties) may apply and are the customer’s responsibility.
Order Tracking
Once your order ships, you’ll receive a confirmation email with tracking information. Check your tracking number for real-time updates.
Shipping Restrictions
Some locations may experience delays due to:
• Carrier limitations
• Weather disruptions
• Customs processing
Undeliverable Packages
If a package is returned due to an incorrect address, failed delivery attempts, or unpaid fees, we’ll contact you to resolve the issue. Additional shipping fees may apply for reshipment.
Missing or Lost Packages
If tracking shows “delivered” but you haven’t received your order:
- Check with neighbors or your local post office
- Contact the carrier for further assistance
- If unresolved, reach out to our customer service
Change of Shipping Address
Address changes can only be made before your order ships. Contact us immediately if you need to update your details.